Get in Touch With Us
If you have a question about our reviews, spotted something that needs correcting, or want to share feedback about how we cover the Moroccan online casino market, this page explains how to reach us and what happens next.
How to Contact Us
Email is the best way to reach the team. Write to us at [email protected] and you will get a reply from a real person, not an automated response. We aim to respond within two working days, though complex enquiries may take a little longer.
A clear subject line and a brief description of your enquiry help us get your message to the right person faster. You do not need to write at length — a sentence or two setting out what you need is enough to get started.
What You Can Write to Us About
We welcome messages on any of the following:
- Accuracy and corrections — Our fact-check date is published on every page. If you believe something is out of date or incorrect — including figures around the 32% deduction on offshore winnings, payment method availability, or site-blocking status — please tell us. We take accuracy seriously and will investigate promptly.
- Content questions — If something in our reviews of free spins offers, wagering requirements, or payment options for Moroccan players is unclear, ask us to clarify. We would rather explain it properly than leave a reader uncertain.
- Feedback on casino reviews — Have you had a different experience with a casino we have covered? Player accounts help us keep our assessments honest. We cannot resolve disputes with operators on your behalf, but your input shapes how we write about them.
- Partnership and commercial enquiries — If you represent an operator or a related service and want to discuss how this site works commercially, introduce yourself and outline what you have in mind. Our editorial rankings are based on research criteria, not commercial relationships — that does not change.
- Responsible gambling concerns — If you are worried about your own play or someone else's, mention it in your message. We will point you to the self-exclusion and deposit-limit tools available through the operators we cover. We do not have a verified national helpline to refer you to, but operator support contacts are accessible directly through each casino's responsible gambling section.
- Suggestions for coverage — Is there a topic, payment method, or type of offer you would like us to look into? Reader suggestions have a genuine influence on what we research next.
What We Cannot Help With
There are a few things that fall outside what we can do:
- We are an independent comparison site, not a casino operator. We cannot process withdrawals, reset passwords, or intervene in disputes between players and operators.
- We do not provide legal or tax advice. The 32% deduction on winnings from foreign online platforms (30% withholding tax plus 2% solidarity contribution, introduced by the 2025 Finance Bill and verified August 2026) is a factual matter we cover editorially — for your specific situation, consult a qualified tax professional.
- We cannot advise on bypassing site blocks, exchange controls, or declined card payments.
What to Expect After You Write
Every message is read by a member of our team. Our target turnaround is two working days. During periods when we are updating content — particularly around regulatory changes such as the ongoing site-blocking litigation at the Casablanca Court of Appeal — responses may take slightly longer. We will always follow up.
If your message concerns a factual correction that we verify, we will update the relevant page and note the change. We do not publish reader correspondence without permission.
A Note on Our Editorial Independence
Morocco Best Casinos earns commission from some of the operators we review. That relationship does not determine rankings or editorial content — our assessments are based on criteria that matter to Moroccan players: payment methods that actually work around CMI declines, withdrawal speed, wagering terms, and what the 32% deduction leaves in your account. You can read more about how we assess casinos on our casino reviews page.
Reader feedback is part of how we stay honest. If something we have published does not match your experience, we want to hear about it.
18+ only. Gambling carries financial risk. Use the deposit-limit and self-exclusion tools available through each operator if you need to manage your play.